nix77Privacy Policy

This page describes what we collect when you use nix77 and how we keep that data protected. When you register an account, fund via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place a wager on Liga 1 matches or live roulette, we collect and store information about you. We do this to verify your identity, process your transactions, and comply with anti-money-laundering law.

We at nix77 encrypt your data using industry-standard security. Your personal information—name, national ID number, address—is stored on secure servers and never shared with third parties except as required by law or for essential service functions (payment processing, fraud investigation). This policy applies to all users regardless of location—Jakarta, Surabaya, Bandung, Medan, Semarang, or any other city where nix77 operates.

If you have questions about your data or wish to access, delete, or correct information we hold, our support team responds within 24 hours. Your privacy on nix77 is a right, not a convenience; we take it seriously.

What Data We Collect on nix77

We collect data in four categories when you use nix77. First, account registration information: your full name, date of birth, email address, and phone number. Second, verification documents: scans of your national ID (KTP), passport, or driver's licence, and proof of address (utility bill or bank statement). Third, payment information: details of your deposit and withdrawal transactions (amounts, timestamps, payment method). Fourth, activity data: your wagers, game results, account balance changes, and login history.

We also collect technical data: your device type (Android, iOS, browser), app version, IP address, and general location (country level only—we do not track precise GPS coordinates). This helps us troubleshoot technical issues, detect fraud, and ensure the app runs smoothly on your phone.

We do not collect your credit card details directly. When you deposit via BCA, e-wallet, mobile banking, or local payment, your bank handles that data; we never see your card number. Payment processors (online payment, e-wallet, mobile banking, local payment) handle wallet credentials; again, nix77 never accesses that sensitive information.

How We Use Your Data on nix77

We use your data for five purposes. First, account verification: we confirm your identity and address to prevent fraud and comply with know-your-customer (KYC) regulations. Second, transaction processing: we process your deposits and withdrawals using your verified name and address. Third, dispute resolution: if you contest a wager or claim an error, we review your account history to investigate.

Fourth, fraud prevention: we scan for suspicious patterns—rapid deposits followed by immediate withdrawals, multiple accounts from the same address, or logins from unusual locations. If we detect fraud risk, we may ask you to verify your identity again or temporarily freeze your account. Fifth, legal compliance: we retain your records for seven years to comply with anti-money-laundering law and tax requirements. If a court orders us to disclose your data, we comply.

We do not use your data to build a profile or make automated decisions about you. We do not use your wagering history to predict your behaviour or target you with external advertising. We do not sell your email or phone number to third parties.

Data Retention and Your Rights on nix77

We retain your account data for as long as your account exists, plus seven years after closure. This is required by anti-money-laundering regulations. Your verified identity documents (ID scans, address proof) are stored encrypted and destroyed after seven years unless we are required to retain them by law.

Your wager history and transaction log—your data keluaran—are accessible to you anytime via your nix77 app. You can review all your bets, payouts, and account changes. You can export this history as a CSV file or PDF for your records. We retain this history to help you track your activity and to support dispute investigation if needed.

You have the right to request access to all data we hold about you. Contact our support team with proof of identity (photo of your ID), and we will provide a complete account data download within 24 hours. You also have the right to request corrections if any information is inaccurate, and the right to request deletion of non-essential data (though we must retain core account and transaction data for seven years by law).

Third-Party Processors and Data Transfers on nix77

We work with third-party service providers to run nix77. Our servers may sit outside your jurisdiction (we operate data centres in multiple countries). Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks) receive your transaction details to process deposits and withdrawals. These processors are bound by their own privacy policies and data-protection laws.

We do not control how these third parties handle your data, but we only work with providers that meet industry security standards. If you have concerns about a specific payment processor, you can use an alternative method (e.g., switch from mobile banking to local payment). We do not share your wager history or betting preferences with payment providers—they only see transaction amounts and account names.

Our customer-support system logs all in-app chat and email conversations. These logs are stored securely and retained for two years to help us resolve disputes and improve our service. Support staff (in English and Indonesian) access these logs only to respond to your inquiry.

Cookies, Tracking, and Mobile App Data on nix77

Our nix77 website uses session cookies to keep you logged in and remember your preferences (language, theme). These cookies expire when you close your browser or log out. We do not use persistent tracking cookies or third-party analytics that follow you across the web.

Our mobile app (Android and iOS) requests permissions to store account data on your device—your session token, device ID, and app preferences. This data never leaves your phone unless you log in to nix77, at which point we synchronise your account balance and history via encrypted connection. You can revoke app permissions anytime in your phone's settings.

We do not use push notifications to advertise or promote wagering. Our app may send notifications for account events (successful withdrawal, bonus credits) or technical alerts (login from new device, security warning). You can disable notifications in app settings.

Jurisdiction Notice and Data Transfers on nix77

Services on nix77 are available only where local law permits. If you access nix77 from a restricted jurisdiction, we may suspend your account and retain your data as required by law. Your data may be transferred across borders for processing and storage. By using nix77, you consent to such transfers.

Data-protection laws differ by country. Your data on nix77 is protected by our standard encryption and access controls, regardless of server location. We undertake to meet or exceed the privacy standards of your jurisdiction. If your country has specific data-protection laws (such as GDPR-equivalent rules), contact our support team—we will explain how we comply.

If you have a privacy complaint, contact us first at support nix77. If we cannot resolve your concern, you may escalate to your local data-protection authority or privacy regulator. We cooperate with regulatory investigations into nix77 data practices.

Contact Us About Your Privacy on nix77

Our nix77 support team responds to privacy inquiries within 24 hours. To request your data, report a privacy concern, or ask a question about our policy, contact us via in-app chat (English and Indonesian) or email. Provide your account email and a brief description of your request.

We take privacy seriously because your trust enables nix77 to operate. We do not sell your data, do not spam your email, and do not use your wager history against you. Your information is encrypted, retained securely, and shared only when legally required. If you have concerns about our practices, we want to hear from you—our goal is transparency and fair handling of your personal information.